Privacy Policy

Privacy Policy

Timbu.ke has created this privacy policy to demonstrate our commitment to the privacy of the users of our websites. Please read the following to learn more about our privacy policy, and how we treat personally identifiable information collected from our visitors and users.

What this Privacy Policy Covers

Your utilisation of any of our services warrant that you will not make unlawful use of this website or any contents and materials we provide through other means with which we correspond with you or final parties on your behalf.

This privacy policy does not apply to the practices of companies that Timbu.ke does not own or control, or of persons that Timbu.ke does not employ or manage, including any third-party content contributors bound by contract and any third-party websites to which Timbu.ke websites link.

Our Service Scope

Timbu.ke provides temporary accommodation of all types, which include event halls, motels, hotels, apartments, etc. The provision of these services are found on the website through which you can book for your chosen service. By placing a reservation through us, you enter into a legally binding agreement with the direct service provider (hotel and the likes) with which your reservation is made to. Right after your reservation is placed, Timbu.ke acts simply as a mediator between you and the service provider.

We pass along information you have provided towards placing a reservation unto the final party and relay confirmation messages, updates and invoices back to you via SMS and email for and on their behalf. The accuracy of information provided on the website is exclusive to the service providers who are responsible for updating their accounts with Timbu.ke on their current status. Though we aim to provide information about final parties which are as correct as possible, we will not confirm, neither will we guarantee that they are complete or accurate.

Hotel recommendations on our website are not given by us, we do not verify them and therefore cannot give assurance about them. We will only offer suggestions based on criteria provided by you, but choices made by you are entirely your decision and any disappointments that is met cannot amount to a liability that we would bear.

Collection and Use of Personal Information

You can visit the websites of Timbu.ke without revealing any personal information. However, Timbu.ke needs certain personal information if you wish to purchase our products, register for an affiliate account, receive Timbu.ke newsletter, or use certain Timbu.ke services.

Where required, this information may include your personal contact information and/or your company contact information. Timbu.ke will use this information to reply to your inquiries, to provide you with requested products and services, to set up your member's account, and to contact you regarding new products and services.

By accessing the services of Timbu.ke and voluntarily providing us with the requested personal information, you consent to the collection and use of the information in accordance with this privacy policy.

Timbu.ke undertakes not to violate the privacy of Visa cardholders or any other cardholders who transact on Timbu.ke

Collection and Use of Non-Personal Information

Timbu.ke automatically receives and records non-personal information on our server logs from your browser including your IP address, cookie information and the page you requested. Timbu.ke may use this information to customize the advertising and content you see and to fulfill your requests for certain products and services. However, Timbu.ke does not connect this non-personal data to any personal information collected from you.

Timbu.ke also allows third party companies that are presenting advertisements on some of our pages to set and access their cookies on your computer. Again, these cookies are not connected to any personal information. Third party cookie usage is subject to their own privacy policies, and Timbu.ke assumes no responsibility or liability for this usage.

Information Sharing and Disclosure

Timbu.ke may disclose your personal information to third parties who work on behalf of Timbu.ke to provide products and services requested by you. We will share personal information for these purposes only with third parties whose privacy policies are consistent with ours or who agree to abide by our policies with respect to personal information

Timbu.ke may otherwise disclose your personal information when:

  1. We have your express consent to share the information for a specified purpose;
  2. We need to respond to subpoenas, court orders or such other legal process;
  3. We need to protect the personal safety of the users of our websites or defend the rights or property of Timbu.ke;
  4. We find that your actions on our websites violate the Timbu.ke Terms of Use document or any of our usage guidelines for specific products or services.

Security

Unfortunately, no data transmission over the Internet can be considered 100% secure. However, your Timbu.ke Information is protected for your privacy and security. In certain areas of our websites, as identified on the site, Timbu.ke uses industry-standard SSL-encryption to protect data transmissions.

We also safeguard your personal information from unauthorized access, through access control procedures, network firewalls and physical security measures. Further, Timbu.ke retains your personal information only as long as necessary to fulfil the purposes identified above or as required by law.

Questions or Suggestions

If you have questions or suggestions about this privacy policy, or your own personal information, please e-mail us at: partnerships@hotels.ng , or reservations@hotels.ng.